In order to further professionalize the delivery of government services, an orientation was held last July 6 at the Conference Room to familiarize the Municipal employees with the standard procedures and specifications developed by the International Organization for Standardization (ISO).
A total of 225 attendees listened to the lecture of Ms. Jennifer de Leon. One of the topics discussed was quality management system, where an organization needs to demonstrate its competence to regularly meet customer and regulatory requirements. Certain procedures and specifications should be followed in order to ensure quality, efficiency, and effectivity of services.
This familiarization is just the first step of the Municipality to achieve the much coveted ISO certification.