Baliwag’s Citizen’s Charter Booklet, maaari ng madownload. 

Click Baliwag Citizen’s Charter to download.

Maaari na ngang madownload ang citizen’s charter ng Baliwag, ito ay matapos halos isang taon mula ng maipangako ni Mayor Ferdie Estrella ang isang gobyernong naghahandog ng serbisyong may malasakit – magiliw, maaagap, mahusay, maaasahan at magkakatuwang. 

Sa pamamagitan ng citizen’s charter, ang publiko ay binibigyang kaalaman kung gaano nga ba ang dapat na itagal ng isang transaksyon sa Pamahalaang Bayan. 

This booklet will teach us accountability and transparency. Last year, the Municipal Government of Baliwag received a grade of 80 from the Civil Service Commission after it was measured on the basis of how satisfied its clients in providing service. The grade is equivalent to a FAIR. This year, it hopes to receive a rating equivalent to excellent, between 95 to 100. Substantial knowledge of the people about the citizen’s charter is also part of the criteria. 

Many developments have been introduced in as far as the organization is concerned. This is  largely because of an expressed policy of the government to Reform, Perform and Promote.  With these reforms, I can say employees take pride that we are giving them an appropriate venue for development.

Click to download 

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